What We Do Matters
Azendian Solutions is an Artificial Intelligence, data science solutions and operations technology start-up, contributing to smart city solutions with a current focus on Education and the Built Environment. We also have a thriving data science consulting and system integration practice. We are expanding into new markets and domains. If you enjoy working for a visionary in a fast, dynamic environment and have what it takes to succeed, join us in our transformation and growth story.
Responsibilities:
- Provide day to day IT administration support to end users, which includes set up of laptops, diagnose and solve hardware/software issues reported.
- Responsible for infrastructure management support including network, email, domain, internet access, tele-communication & server administration.
- Install and configure printers, IP Phones, projectors, video conferences and other peripherals.
- LAN/WAN/VPN troubleshooting.
- Administration of user accounts (creation, termination) and optimize email hosting storage.
- Liaise and negotiate with vendors for IT equipment quotations, services or solutions and providing recommendations.
- Maintain inventory of IT equipment and license control/software management.
- Research and evaluate new technologies to be used as enhancements or upgrades to existing server, network, and other IT infrastructure equipment.
- Prepare, update, and maintain IT documentation in compliance with IT security policies and procedures.
- Ensure the security of the Company’s IT database by performing backups and updating security protocol.
- Provide orientation and training to users on IT system.
- Any other ad-hoc duties and functions as assigned.
Requirements:
- Diploma or bachelor’s degree in computer science/Information Technology or equivalent.
- Minimum 3 year(s) of working experience in IT Infrastructure, maintenance and troubleshooting of laptop, network, and IT-related systems.
- Familiar with Windows Servers Active Directory domain services administration, troubleshooting, health check, fine-tuning, and backup solutions.
- Experience in Server Administration, planning and scheduling of back-ups, DNS and DHCP.
- Knowledge of security protocols, IT systems, networking infrastructures and database systems.
- A person with initiative, efficient and able to multi-task.
- Ability to work independently in a dynamic environment with good problem-solving skills.