Location:            Japan

Job Responsibilities:

  • Implementation of Smart Estate Solutions for HVAC, Power Management, Water Management, Lift/Elevator, and Integrated Workplace Management tools.
  • Work with sales representative on pre-sales activities.
  • Analyses, inspects, and reviews implementation problems to meet customer demands.
  • Respond to customer service calls and on-site support service.
  • Conduct training on products to end-users.
  • Feedback to development teams on product implementation and support issues for product improvement.
  • Maintain records of service and support.
  • Participate in product development and marketing workshops for enhancing business opportunities and growth.

Job Requirements

  • Bachelor’s Degree or equivalent in Electrical/Electronic engineering or Computing Science or relevant disciplines.
  • At least 2 years field engineering and customer service experience.
  • Knowledge in commercial and industrial building equipment operations.
  • Preferably with good knowledge of Facility Management.
  • Must have broad based experience of computer systems and MS Office applications, including computer setup, network setup and basic knowledge in network security.
  • Good analytical skills with the ability to analyse building or industrial services plant and chilled-water plant operational data.
  • Strong technical implementation and management skills and able to apply both business and technical insights to the project assignment
  • Able to facilitate discussions/workshops to elicit, manage and prioritise key business needs.
  • Possess excellent problem solving, quantitative and analytical abilities.
  • Passion for technology advancement is essential/
  • Able to work comfortably and independently in a fast-paced environment.
  • A client-centric, outcome driven and quality focused team player.
  • Excellent communication skills; both in written and spoken English and Japanese.
Job Categories: Engineer IT
Job Types: Full Time
Job Locations: Japan

Apply for this position

Allowed Type(s): .pdf, .doc, .docx